Cathy,
I have in the recent past the displeasure of having 2 machines in bentwood cases destroyed by the careless handling of FedEx. It's sad that we pay for their service and get such incompetent drivers to handle our precious cargo. Fragile, this side up, or handle with care means nothing to some drivers. On my last purchase, I contacted the seller and requested that he ship the bentwood case separate from the machine which he did and the USPS additional charge was only $12 more and well worth the price.
Rodney- in the frozen gulf south
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