I just noticed another reply to this thread. I've had my Artistic 18 for around two years now. After a complete replacement of the wiring harness and several tune ups it seemed to be working right. I just do very basic quilting for myself and charity quilts. I have to admit I am not very good at long arming and do not enjoy it as much as I had hoped. Mostly I think my initial disappointment with all the machine issues really soured me. About two weeks ago the jog switch starting acting up again. My dealer said to bring it in and it might be the jog sensor. WHAT? Wasn't that replaced months ago? It's broken again? I don't know what to think. Am feeling pretty angry right now. I had to really scrimp and save for this purchase. I personally could not recommend this LA. Several friends with Innova really love their LA and never seem to have issues.