nancysp,
I called MSQC yesterday and finally did speak with someone. She stated if I didn't receive my magazine by the beginning of August to call them back and they'll send another one. Also a quick note regarding emails and phone calls. Linda (customer service rep) did state that they are moving their customer service to another larger building, hiring more personnel to help with the volume of emails and phone calls they receive. At this moment they only have 5 who handles this so it is a large task and I totally understand. Hopefully I'll get the mag. soon.
