I understand your predicament and wish I could help you. I bought a Roku and couldn't figure out how to use it with my Netflix subscription, so I had to take it back. Comcast is so expensive here in TN and I thought I'd save some money. I even offered to pay a tech to come by and set it up and he never showed. Even the store I bought it from wouldn't guide me. Not all of us are "gadget" handy.