They called my neighbor and she gave them access to her computer!!! They told her they would help her "fix" errors they had discovered but first wanted her to purchase a Visa card to pay them upfront. She immediately called me realizing something didn't sound right and I advised her to contact her bank immediately. When she called her bank she was told someone had just tried unsuccessfully to access her account! The same people have been calling all over our neighborhood but no one else has fallen for their spiel.