I've gotten the same call from Ted (yeah, right) and he knows I'm having computer problems. At least I think that's what he said, couldn't understand him. Knowing it's a scam, I went into a long story about my husband leaving me for his 18 year old girlfriend and taking the computer with him and if I give Ted his password would he please get me all the banking info so I could get some money. I rambled on for a good 3-4 minutes until Ted hung up on me LOL!!