I was a cashier for 10 yrs, I loved helping my customers, after all that is part of the job. Yes I was asked to keep my lane clean & dusted when I had no customers. In all the years I only had one customer I didn't care for. Her first words were, "I`ll never come to this store again!' So I asked why not and if I could help her with the problem. As it turned out, I gave her at least 5 different ways to help, and nothing pleased her that day. As soon as I had time I called the department she complained about, only to find it was all made up and later was told it was her personality, and they liked how I tried everything I could in a pleasant way.