IMHO, because of past experience I STRONGLY suggest you purchase the machine of your choice from a dealer you can freely talk to who has a repair person that is knowledgeable and available when you need them. You will have a relationship with your dealer that will last the lifetime of your machine. Pick wisely. ON the other hand, if you are not purchasing a new machine then you do want a repair person that knows all the ins and outs of the machine you are going to buy. Good Luck and let us know what you decide.