the etsy tutorials are some of the best I have seen. Also, their staff will get back to you very quickly with answers. I have been selling on etsy for years and find their folks extremely helpful. Also, they have a great setup for new sellers with templates for building your site. Take the time and look at many similar items to get a feel for how to present and describe. The best descriptions are those that have a bit of humor or a personal note. I often refer to my items as him or her. Also, take a good pic - natural light and up close usually work best. Good luck and happy selling!