Old 03-05-2015, 05:04 PM
  #1  
JustAbitCrazy
Super Member
 
Join Date: Jan 2012
Posts: 4,783
Default Resolution to martelli rotary cutter problem

In another thread about preferences in rotary cutters, I posted about my problem with the Martelli ergonomic cutter's blade cover malfunction. Several very kind members encouraged me to contact the company, which I have done. It turns out Martelli will provide owners with a new spring (it gets stretched out with use, and then won't work, which is what mine did) at no charge anytime it's needed. They also have a trade up policy whereby owners of the older rotary cutter, like mine, with the spring, can mail it back with $12 to exchange it for the newest version, which has an improved mechanism. Yay! Thank you all for your help. Soon I'll have a new cutter!
JustAbitCrazy is offline