So Bee3 -- you could have been in the shop where I work! So often a customer will ask "can I take a photo and send this to my daughter? Think she might want this" OF COURSE ! Not only does that customer stick around for awhile until there is a response, but she/he will usually buy more because they buy not only for themselves, but gifts for others! Makes that two satisfied customers in one sale. Are there some folks who then do the online thing? Probably, but they would have anyway....no reason to anger them.