There are 2 shops that are in a small town about 30 miles away from us. The one that has been there the longest, I hardly ever go into because they aren't very helpful. But the new one is great! My husband works in that town and to save myself a trip when I need something specific, I can send him into the shop with a swatch and they will help him get the fabric..Then tell me all about how funny he is the next time I go in. That's service. lol