I'm not sure I see your dealer's rationale behind not giving lessons or repairing Janomes bought in her store. That's revenue she is giving up . I can see why dealers wouldn't take trades on machines they didn't sell, though. They can't stand behind someone else's machine. But not to give lessons or repair others? Why not?
Originally Posted by
zennia
My janome dealer will only give lessons and repair machines bought at her store. We have a place other then her to get them cleaned and repaired but what about lessons if you buy it at Wal-Mart? I would not be afraid of buying it at Wal-mart. I wish I had known Sears sold Janome before I spent twice as many $$$ buying from a dealer.
I don't believe Janome would make a "cheaper" machine to sell at wal-mart. That would be bad for their reputation/name brand.