Originally Posted by jigsymom
When I worked ( years ago)I never had a problem with giving change. But one time I had a young lady come to work and I had to train her for the register. She just couldn't get it into her mind as to how to make change. She lasted 2 days and quit. I think the registers now make it so that a person doesn't really have to know how to make change and its just sad that many can't
That and the fact that calculators are allowed in math class. I think we've really done a disservice to our youth with that!
Originally Posted by JackieG
I work in a specialty store. I am one of those clerks you describe. I am sure I have given that "blank stare" when a guest asks for an item we either don't carry, never heard of, or isn't accurately described. We are expected to be experts in sewing, quilting, knitting, crochet, felting, upholstering, embroidering, beading, and even weaving. Give us a break please. We can't possibly know everything.
I believe you have misunderstood our complaints. The problem isn't whether a clerk knows the item we mention but how it is handled. There's nothing more rude then standing in line waiting for ten or twenty minutes while the person who should be cutting the fabric finishes up a personal phone call on their cell phone, or is too busy chatting with another clerk to bother to give the customers any attention. I don't expect the clerk to know everything about my particular hobby, especially in a store like Joanns or Michaels where they carry all sorts of things. What I do expect is to be treated with a bit of respect, which is how I treat them. I don't take time out of my day to go shop somewhere where I am ignored or treated as if I am 'interrupting' because I want to shop there and many others who have posted here feel the same. We don't get that mixed up with a clerk who is helpful but may not know everything.