I was supposed to get my quilting book yesterday but it wasn't delivered. I have my deliveries sent to the office so I will get them and someone doesn't take them off my porch.
Anyway the notes on the website said our office was closed for the holiday. That was an out and out lie - we were open all day.
It isn't the first time this has happend. One time UPS said it delivered my package but it wasn't delivered until the next day - I guess they wanted to keep up their time schedule on paper but not in reality.