I don't know if Olfa uses a spider program to monitor sites to find info about their products or if someone alerted them to my post about my peeling mat. I received a response signed with a name saying my mat would be replaced. I have sent my info for the replacement. It didn't make sense why Olfa would give a brush off to a simple inquiry about a defected product. I'm glad I'm getting a replacement and I'm glad Olfa is making the problem right. :thumbup: