Isn't Viking offering a $1000 rebate on the HV Epic right now? I have a Designer Diamond Royale, and sometimes my screen doesn't respond. Also, Viking is going to start selling the Royale again. There has not been an inbetween model since the Epic came out, and the Royale was obsolete. I am in the Epic Yahoo Group (originally Viking Gems group), and is open to all Viking machine owners. Lots of good info, and there is also a Yahoo software group which I have yet to venture into. I have 6D, 5D, and 4D File Assistant came with my Pfaff 2170 Embroidery Machine.