I shop three JAF stores in my local VA travels. The Warrenton store is wonderful. Employees so nice and helpful. The Charlottesville store is a nightmare--rude, incredibly slow employees and long lines. Winchester is some where in between. I am glad that Warrenton is the closest for me. Just seems strange that the stores can be so different. Has to be due to the management of each store. I worked for Minnesota Fabrics in Herndon before it was bought out by Hancock. Was a nice store back then.