Joann has exhausted my patience by refusing their own coupons, having few, if any, advertised items in stock and the continued decline in fabric quality while all the while raising prices constantly. It is my absolute last resort stop and only if I can't wait for someone else to mail it to me. My local store is dirty, disorganized and chronically understaffed. I sorely miss Hancock's - of which we had two - both were very clean, well organized and staffed with knowledgeable and friendly employees.