Okay, my two cents. I had an iron that lasted 2 months and started leaking all over the place. I called Sunbeam and they apologized and had me send it back to them (yes, postage on my part) and they sent me a new iron and that was a year ago and it is still working. So my suggestion, call the company and explain that you discussed this with all the quilters on the Quilting Board and that we suggested getting their help. You might be surprised because most of these companies want our business forever...good luck.