Purchased three different times thru e-bay (all vintage machines). All three were as described and arrived in good condition. MANY people complain the sellers did not know how/did not pack them correctly which resulted in junked broken machines on arrival. I was fortunate. Worst packing on one was my Featherweight. However, he had marked the box "fine china" in large letters, arrows pointed to keeping box upright. Did get it in great condition. Good luck!