E-bay will back you up if the machine is not as described. So any questions you have with the seller must go thru their e-mail so they have a record of everything being described. So be sure to ask them to describe the packing. (once I bought a heavy machine that was just placed in an oversized cardboard box, no packing, no newspaper, no peanuts, no nothing. Needless to say, it was broken when it arrived). Check that they have a good record / feedback with lots of customers buying sewing machines. I went to buy a heavy sewing machine,,,it all looked too good to be true, and then I noticed he never said in the description that it worked. I sent him an e-mail to confirm it worked (I HAD to have THAT in writing} and he never answered me. Boy that was close......you must be very careful. Good Luck!