Originally Posted by
Wanabee Quiltin
I recently ordered two samples of skin care products for $4.98 each. Samples arrived and I was not happy with them. Later the next month, I was billed $94 and $85 for two more bottles. Called credit card company and they removed charges right away, then the product arrived in mail. DH had to pay almost $4 in shipping. Oh well, I'm sure my DIL will use it.
I know the company you're talking about on this. The same thing happened to me. I complained to their toll free number and they gave me a partial refund on the product. The next month, I had a letter come from a collection company saying I still owed money. Since I could see this going on for months and have a business reputation to protect, I gave all the paperwork to my lawyer and he took care of it. It taught me that the "ads" for such "wonderful products are scams to get your credit card number. Yes, you get a product, but for $90 a month? The product smelled like the old Pond's face cream.