Babylock serenade question?
I purchased a Babylock Serenade a few months ago "as is" and took it in to my local Babylock dealer to get serviced. The tension was having issues and kept breaking the thread. I was told by the technician that it needed a new hook (I gave the ok) and that they fixed the timing as part of servicing it. After getting the machine back, it became possessed. Not only was the dual feeder not doing its job, but was going backwards. I took it in again a day after working on it for 3 days and consulting babylock they have determined that the issue is the circuit board and would cost about $200.
Has anyone else had to replace the circuit board? Since I'm not the original owner, it's not covered under warranty. Babylock representatives told me that they can't help with the situation either. I did get a screaming hot deal on this and am on the fence about having to spent additional money to have the new circuit board installed at Babylock. I love babylock and have been happy with the 3 machines I own, but this 4th one has been a bit of a beast.
Thanks for your input!
Anna