On the other hand...several years ago I lost $300 on an item that I paid for, paid extra for insurance, and never received. EBAY did NOT help me. And I even contacted law enforcement fraud in the city where the shipment was to be from, never got any help from them either. On a second occasion, I lost $700 for an total broken item. I know it was broken BEFORE it was shipped, because there were actually pieces missing. No help from EBAY, PayPal or the law.