Years ago when Cloth World was changed to Joann's, I went to one of the "new" stores. Low and behold there were "suits" in there (male management from the home office). Being the brassy woman I am, I approached them and asked if they were from corporate. Yes, they were, and they wanted to know what I thought of the new store. I told them I didn't like it at all. I wanted a fabric store dedicated to fabric, not craft items. Half the store was crafts and half was now fabric. In our area, we had 3 craft stores and didn't need one inside of Joann's. Can you believe that one of these MEN told me they had more fabric in half the store than they did before they added the crafts. Really? These guys had no idea about sewing and quilting, yet they were making decisions for their customers. And so it goes. We are the mercy of bean counters who make the decisions and publish funky coupons that don't really apply. What's wrong with this picture?