Originally Posted by
Peckish
Just curious. Why, after all your struggles and Singer's response to you, haven't you returned it to the retailer yet? Why keep flogging a dead horse?
I wondered this. I had the same type of issue with a mid-price brother machine being awful and the advice is always return to the retailer. So after doing this a few times I bought a new (upgraded) Janome machine. I will never touch brother again now. The purpose of the warranty is to protect you against things like this so make use of it.