I am also having trouble with my subscription to QNN TV. I had not tried viewing anything for awhile but my Paypal account is regularly debited. Soon I will have a medical procedure and am trying to line up a list of videos I can watch while recovering. I've emailed the company for help, but no response so far. Any ideas out there? I can log in with email address and password, but can't locate any video other than previews. Thank you!