i'm so glad to hear of your success.
i got mine from a dealwer down the block from me (5 miles away).
the ervice was horrible. the machine sewed BACKWARDS at first. she took it back, but was really mean about it. telling me i was stupid and didn't know how to run it. it went back a few times. everyone around knows she has bad juo-juo and a big black cloud over her store. It was $2700.00 in 1998. i took out a loan to pay for it. I ended up getting a new machine, not from her. I never thught to go to the manufactuer. I shouod have, but back then, i didn't have a computer or even thought about it.
i'm so glad you had a happy ending.