I have the Brother PQ-1500SL, the two machines are very similar. I have owned several Brother embroidery and sewing machines and have never had any problems with them. I looked online at the Juki machines but I could not find a dealer near me. The machine would have to be sent in for service, repairs, parts, etc. Some sewing centers said they could work on it but they were not authorized by Juki and the warranty would be voided.