They are selling used in my area for $2500. with a stitch regulator which is a $1,000. option. If you can get the serial number from the seller you can call Handi Quilter. Give them the serial number and they can tell you the age, if it's ever been registered and to whom. 801-292-7988. On the top of the machine there should be a small computer looking thing about 4" square. Ask the seller to give you the software version. You can give that information to Handi Quilter and they can tell you if it needs upgrading and a price for that. Find out if you have a dealer and repair person close to you and if they make house calls, and what is the cost of service. The machine weighs about 50 pounds, can you carry that to the shop?