there are two joanns 'near' me. one is 10 minutes away. 1 is 40 minutes away. the close one i wouldn't let my dog shop there. that's the one that told me they don't even have a bathroom and the place is filthy. the other one came from heaven. the clearance table is terrific and they let you use the coupons there too. the manager is just a good manager. AND they have a ladies' and mens' room.
YES!! Good management! That's what I keep harping on and on about. It's absolutely the #1 priority. I've never been unhappy with the Joann's where I shop, but some time within the last couple of years, the guy manager disappeared. One of the women who's been there for years must have taken his place as manager, because I haven't seen any newbies there; the service is even better than it was.