Just a thought, not trying to make a new controversy.
I wonder how many of us pay full (highest) price for a sewing notion at the LQS that we can get on sale or cheaper at a local Joann's, Hancock's or similar store?
How many of us shop at a B.J.'s, Costco or Sam's Club and stock up at lower prices than our local supermarket?
Bargain prices can have their not so hidden costs in ease of purchase, knowledge of employees and layout of store space.
Frequent changes in the price of items (fast changing sale prices) and percent off coupons are processed by the computer not the cashier. S(he) is not to blame for what has been programmed by someone else. Their explanation is what they can offer us.
I have easy access to two and within 45 mins access to four more Joann's Stores!! I rarely find a clerk or cashier 'having a bad day' and I am grateful for the money I save.
I patronize my LQS's regularly as well for their quality fabrics and specialty items at full price and realize their profit margin and size means they offer their goods and service on a different playing field. I see this as my opportunity to use 'the money I save' to keep their store available to me as well.
A smile and pleasant manner from me usually elicits the same from the clerk/cashier - we are all connected in this wonderful world of sewing and quilting - we need them and they need us, I prefer it to be a happy relationship.