I very seldom go to Joann's, for all of the above reasons. But in my opinion the bottem line is this. No matter where you work, no matter how much you make, when you commit to any job, it should be with the intention to do your best and be your best. A good attitude and good manners should not have to be "trained". The problem is that to many businesses have gotten the idea that they are doing us a favor by selling to us instead of the other way around. WE are the ones spending the money. WE are keeping them going and paying all of their wages. When WE decide that we are no longer going to give them our money, maybe they will get the idea that things need to change.