With several heart warming exceptions, I think we've pretty thoroughly trashed JoAnn's stores. Some of us have only JoAnn's in which to shop for sewing notions, etc., or must shop on-line. I am one of those people, so am really grateful that I've not ever been treated badly or carelessly at my local JoAnn's.
Except once in a while when I become incensed by something I read on this QB, I am never rude nor unkind to people and I don't like being treated rudely or unkindly. It only takes one time and one employee to treat me badly in a store and I never go back. I shop in several grocery stores on the dreaded grocery shopping day. One of them from whom I bought most of my groceries for more than 2 decades, started replacing their experienced cashiers, etc. with youngsters. I have no problem with their age, but they all came with an "attitude". The first one who spoke to me as though I were a complete idiot was the last employee to speak to me in that store because I have not been back since that day ... several years ago now.
A grocery store 1 block away from that one also hires youngsters; they are all great ... if I ask them a question and they don't know the answer, they will go find out the answer. Overall, I probably pay more at that store, but it's worth it!