I guess I am one of the lucky ones or i just don't expect as much as others. I tend to watch when they are cutting and if I want the last of the bolt I speak up and say so. I have messed up on some of the coupons because I didn't look at them go enough before I left home and see that they were only good for certain days. I usually have had very good service, with few exception, like the other day you could sure tell that girl did not want to be there. I have bad days myself. Lots of the younger girls that work there are college kids and need the money. If I come on a little strong it is because we all need (myself included) to realize that we all have bad days and try to be more accepting of others, but if you have a very real problem about your bill then you should make sure they get it right. I have had to do that a few times. The last time I vented like that was at a Wal-mart Pharmacy where it made the second time that it had taken me two hours to get a prescription fill and one of them they wasn't able to fill it. I wasn't very nice.