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Old 08-29-2020, 06:46 PM
  #6  
donna13350
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Join Date: Aug 2010
Location: Upstate New York
Posts: 1,231
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The brother plug has a "top side" and a bottom side..make sure you're not trying to insert it upside down. One side is squared off and the other is rounded..try to line them up.

https://www.walmart.com/ip/ReadyWire...oaAnE5EALw_wcB
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