I am pretty reluctant to take mine in. I read where people get them worked on repeatedly, or get the same part replaced multiple times, and it makes me uneasy that the machine is getting serviced incorrectly or they are replacing parts that are not actually bad because they don't really know what is going wrong. Or parts are getting damaged with static electricity or a bump of the elbow or something like that when the tech is in there working. So I just take care of them at home for the most part. I guess we all have to choose what feels like less risk over the long run.