I have ordered from JoAnn multiple times since Covid hit us. Good delivery time and return policy. As Dunster said, I order what I have used previously so I know the quality. I am sorry that you drove so far to discover the store was closed. I have gotten in the habit of checking with most shops on line before I make a drive because state guidelines keep shifting with the health of our population. My JA has curbside and when I need something quickly I use that service. It is usually available for me to pick up in less than an hour. Works for me!