Amazon is easy to deal with. You can request a call from a rep and they will call you in a few minutes. I have never had a return refused. And money is put back on cc or paypal as soon as the return is scanned at my end. Now no repacking is required. Take the item back as is, show your code sent by email or printed out and that's all you have to do. You can always ask to have a return label to have it mailed if that is your choice. Too easy to get your money back not to do it. And you should give the seller a bad review. That works! I never order from a seller before reading the reviews.