Very happy with my Innova. The tech support and customer service is excellent. I have the 26" and am very happy to have the space. I am tall enough that the reach to the back bar is not an issue. Lightning stitch is a must have in my mind. It is so responsive to use and makes getting even stitches so easy. If your budget allows, get the robotics, although it can be added later. Not a necessity, but opens up a new world in quilting. Makes quilting fun and much faster. So many quilting designs available for robotic quilting. You could say it's cheating, but you could say that about embroidery machines too. In my mind using robotics is a skill set too. I am thankful to own a longarm and I hope the resale value will still be there someday when I am ready to give it up. In the mean time, I can be found in my studio doing what I love. P.S. I did start out with a different brand long arm and for me the switch was good. No comparison.