Originally Posted by
Dahearn
Thank you for your answers. I have tried everything. I called Baby Lock and talked to them.
What did BL say about the design? Is a built-in design? Have you stitched this design before? It could be poorly digitized or the file is bad.
What bobbin thread are you using? I like to use pre-wound bobbins for most projects. If the bobbin is getting low, it may cause some issues. Add a new bobbin and see if it's better. Also change the needle to a 80/12 micro-tex needle.
PS: Make sure there isn't a piece of thread caught in the thread cutter area, bobbin area, or in the feed dog area.