Originally Posted by
dunster
Have you called EQ to explain the situation and maybe get permission to download it again? I rely on my EQ8 so much, for every quilt I make. I would be lost without it and Excel.
The EQ license is usually associated with an email address. Customer service should be able to help recover a license even if the email address has changed - they can just disable it from the prior installation and move it to the new email address.
I had to request a link when a computer crashed and EQ was great at helping me recover my license.