Jois

Catalogs are expensive to mail out one at a time so most companies have to wait until they have enough requests to be able to mail the catalogs with some postal discounts. The post office doesn't want 100 catalogs (tiny example), they want 100 into one state, 100 going into one city, some large number going into one zip code, might be another discount if the first three number of zip code match - really fussy stuff. And the post office only gives those kinds of discounts if the catalogs arrive sorted and stuck together by elastic bands.

Sometimes you catch a company in between catalogs - they don't want to send you a left over old one and you might not get a catalog until the next one is printed.

They might have all their catalogs in some other building, in another city, at a special company that just gets catalogs into the mail, or even stored at the original printer's facility so Hancocks of Paducah might have to send a tape of names to that other company and that company prints out the names and addresses and postal codes and on and on and on.

Sending out a catalog only LOOKS easy: Here's my name and address, write it on the back of a catalog and put it in the mail!

Since I've purchased from them I get a catalog automatically (and it is a heavy catalog). I like having it because it shows more of what's in a line of fabric than most stores carry, even the ones online. Their sales prices are good and I can find some fabric there I can't find anyplace else. I haven't had a problem so far.

If they are messing things up they have to take their lumps like everybody else. If they keep messing up people will stop doing business with them. I like to think everyone can have a bad day now and then but sometimes enough is enough, and I understand that feeling, too.

Jois