Originally Posted by MollieSue
Rhonda, if you got that fake video type virus thingy from Facebook, what I finally was able to do was do a 'system restore' on my computer, and set it back to the previous Thursday.
If you're able to get it running again, maybe this will work for you?
And if it was you, (and not the virus thingy sending out another fake message), asking 'how could I do that' - it wasn't me! - I got it too! And I even have an active anti-virus program running!
I hope you get it figured out soon!!
Anti Virus is not going to get a trojan virus... but anit malware will... thats why I suggest Mal Ware Bytes. We had a problem similar and this is what we did due to a friend suggesting it to me.