Yeah QC I was a mess when I first realized it was a virus and I might lose everything! If and when I get it fixed I am going to figure out how to save my stuff!! I am just glad it didn't infect my laptop. I did have some shared files but they are not on here (laptop) now so that is ok.
I went online on the laptop and found some ideas but I can't get beyond the start up. No windows what soever. I reboot and I get a security window(my grandson put that on and didn't know how to take it off so I live with it! LOL) and I click ok to unlock it and then I get the screensaver and the symbol or wait whatever you call that thing with the sand(can't remember!) and after a few minutes then I get this window that covers the whole screen, It is a fake scan. Virus Protector new age of antivirus software. It sent the virus to my DD also and hers is XP software tool 2010. I guess it has several names but is the same virus.
I just hope and pray I can get it off without losing anything.
Everything I saw online suggested downloading and I can't get on to do that. One guy started a new user and got rid of it that way. But I can't access anything.
edit: LOL I just remembered it is called an hourglass! Duh!!