Originally Posted by Alu_Rathbone
Originally Posted by sharon b
As the computer boots up you should be able top start hitting the F? ( I know big help :? ) key to get it into safe mode . Maybe someone else here will know which key it is, but as the computer starts you just keep tapping the key until it goes into safe mode. So even if the computer doesn't start fully you can get that. The other thing to try is do you have the restore disks for the computer ?
I believe the key is f8 hit that repeatedly... as long as that boots up you'll be able diagnose and repair.
I tried that and it didn't do anything. I am just going to have to have the Geek Squad do it tomarrow if I can get in there.