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Thread: Help!!!!!! Need help with embroidery machine tension

  1. #1
    Senior Member Robinlee's Avatar
    Join Date
    Aug 2010
    On the plains of the Dakota's

    Help!!!!!! Need help with embroidery machine tension

    I am a 4 month old new owner of a pfaff creative vision.......I know there is quite a few of us quilters that embroidery. I am having a tension problem... I have re-threaded, replaced bobbin, changed needles. Followed the troubleshooting stuff, talked to my rep at the sewing machine shop. Gone through the steps to NO avail. Now I am enlisting your help.
    The photo is the back of a dish towel. The top is a little better. Working on snowflakes. Any suggestions would be great. The shop is over an hour away... And today is Sunday. Would like to get Christmas stuff done but I've been messing with this for 2 weekends now. I've tighten and loosen bobbin, needle tension, cleaned bobbin area. Even just tried tension in sewing mode and follow direction in pfaff booklet to set. My serger is less of a problem then this machine....sew frustrated!!!
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    Last edited by Robinlee; 12-09-2012 at 04:09 PM.
    "We can never have too much fabric" and "May the Fabric Fairy always keep your stash filled".


  2. #2
    Super Member JanetM's Avatar
    Join Date
    Sep 2009
    At my LQS
    It appears that you have a tension problem. I know you have tried rethreading, but stay with me and try rethreading one more time. Be sure that your presser foot is UP. This allows your thread to seat properly in the tension disks. Also, according to Kevin Conley (Pfaff educator)hold onto the thread at the spool as you thread the machine with your left hand, holding the thread taut until you reach the needle threader. I hope this solves your problem.

  3. #3
    Senior Member Ginaky's Avatar
    Join Date
    Oct 2009
    Richmond, KY
    And also make sure you put the pressure foot DOWN when you are ready to stitch.
    Regina in Richmond, KY

  4. #4
    Power Poster
    Join Date
    Mar 2011
    Ontario, Canada
    I do not own an embroidery machine so I am going to suggest what I do when I have a tension problem on a certain quilt sandwich, try a different sample. If the embroidery stitches out fine on regular cotton with stabilizer, than you will know it is the dish towel that is the problem.

  5. #5
    Super Member mermaid's Avatar
    Join Date
    Oct 2010
    Tennessee, UC area
    Definitely looks like presser foot lever is not down! Or not threaded thru tensions correctly. Last option is design--try another. Some designs are not well digitized or get corrupted. If the problem is on the bottom, then the REAL problem is on top.

  6. #6
    Super Member
    Join Date
    Dec 2010
    Norfolk, VA
    Blog Entries
    Quote Originally Posted by Ginaky View Post
    And also make sure you put the pressure foot DOWN when you are ready to stitch.
    If the Phaff is like the Vikings (make by same company now) this won't be necessary. When you tell Viking to start it lowers what it needs and you don't have to worry about that. That was one of the features missing from the Brother machine that I took a class with. You had to lower the presser foot in order to start. This might seem like a small thing but it saves time and frustration.

  7. #7
    Senior Member Patti25314's Avatar
    Join Date
    Jul 2012
    threading a needle or pulling a weed
    If none of the above works, try cleaning out the bobbin and under the stitch plate. Then clean the hook and make sure it is smooth. Does your bobbin case have a pig tail? I'm not familiar with your machine.

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