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Thread: Help!!!!!! Need help with embroidery machine tension

  1. #1
    Senior Member Robinlee's Avatar
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    Help!!!!!! Need help with embroidery machine tension

    I am a 4 month old new owner of a pfaff creative vision.......I know there is quite a few of us quilters that embroidery. I am having a tension problem... I have re-threaded, replaced bobbin, changed needles. Followed the troubleshooting stuff, talked to my rep at the sewing machine shop. Gone through the steps to NO avail. Now I am enlisting your help.
    The photo is the back of a dish towel. The top is a little better. Working on snowflakes. Any suggestions would be great. The shop is over an hour away... And today is Sunday. Would like to get Christmas stuff done but I've been messing with this for 2 weekends now. I've tighten and loosen bobbin, needle tension, cleaned bobbin area. Even just tried tension in sewing mode and follow direction in pfaff booklet to set. My serger is less of a problem then this machine....sew frustrated!!!
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    Last edited by Robinlee; 12-09-2012 at 04:09 PM.
    "We can never have too much fabric" and "May the Fabric Fairy always keep your stash filled".

    Robinlee

  2. #2
    Super Member JanetM's Avatar
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    It appears that you have a tension problem. I know you have tried rethreading, but stay with me and try rethreading one more time. Be sure that your presser foot is UP. This allows your thread to seat properly in the tension disks. Also, according to Kevin Conley (Pfaff educator)hold onto the thread at the spool as you thread the machine with your left hand, holding the thread taut until you reach the needle threader. I hope this solves your problem.
    *~~~Janet~~~*

  3. #3
    Senior Member Ginaky's Avatar
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    And also make sure you put the pressure foot DOWN when you are ready to stitch.
    Regina in Richmond, KY

  4. #4
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    I do not own an embroidery machine so I am going to suggest what I do when I have a tension problem on a certain quilt sandwich, try a different sample. If the embroidery stitches out fine on regular cotton with stabilizer, than you will know it is the dish towel that is the problem.

  5. #5
    Super Member mermaid's Avatar
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    Definitely looks like presser foot lever is not down! Or not threaded thru tensions correctly. Last option is design--try another. Some designs are not well digitized or get corrupted. If the problem is on the bottom, then the REAL problem is on top.

  6. #6
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    Quote Originally Posted by Ginaky View Post
    And also make sure you put the pressure foot DOWN when you are ready to stitch.
    If the Phaff is like the Vikings (make by same company now) this won't be necessary. When you tell Viking to start it lowers what it needs and you don't have to worry about that. That was one of the features missing from the Brother machine that I took a class with. You had to lower the presser foot in order to start. This might seem like a small thing but it saves time and frustration.
    Judy

  7. #7
    Senior Member Patti25314's Avatar
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    If none of the above works, try cleaning out the bobbin and under the stitch plate. Then clean the hook and make sure it is smooth. Does your bobbin case have a pig tail? I'm not familiar with your machine.

  8. #8
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    Quote Originally Posted by Robinlee View Post
    I am a 4 month old new owner of a pfaff creative vision.......I know there is quite a few of us quilters that embroidery. I am having a tension problem... I have re-threaded, replaced bobbin, changed needles. Followed the troubleshooting stuff, talked to my rep at the sewing machine shop. Gone through the steps to NO avail. Now I am enlisting your help.
    The photo is the back of a dish towel. The top is a little better. Working on snowflakes. Any suggestions would be great. The shop is over an hour away... And today is Sunday. Would like to get Christmas stuff done but I've been messing with this for 2 weekends now. I've tighten and loosen bobbin, needle tension, cleaned bobbin area. Even just tried tension in sewing mode and follow direction in pfaff booklet to set. My serger is less of a problem then this machine....sew frustrated!!!
    Hi there, did you ever get a solution?? I have a similar problem and want to throw my machine out the window.

  9. #9
    Moderator QuiltnNan's Avatar
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    so sorry you are having this problem. i don't have that machine, so can't help you beyond what was previously posted
    Nancy in western NY
    before you speak T.H.I.N.K.
    T – is it True? H – is it Helpful? I – is it Inspiring? N – is it Necessary? K – is it Kind?


  10. #10
    Super Member mermaid's Avatar
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    Quote Originally Posted by ozzyinch View Post
    Hi there, did you ever get a solution?? I have a similar problem and want to throw my machine out the window.
    I don't think any of us mentioned the bobbin--is it in correctly with the thread coming off in the right direction? Most importantly, have you pulled the bobbin thread back thru it's tension correctly? I have Bros and Babylock, and I seem to remember having a similar prob once because the bobbin was in the wrong way.

  11. #11
    Senior Member patsan's Avatar
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    It looks like an upper tension problem. Also check in the machine for some loose threads. That was my problem once. I brought it back to where I bought it and the owner opened my machine up and somehow, some thread was stuck. Once she removed that, it was fine. (I wasn't as she screamed at me for numerous things. )
    Pat
    Brother NQ 3500D
    HQ Avanté

  12. #12
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    Try using a double layer of stabilizer. Sometimes it solves my problem.

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