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Thread: Just venting

  1. #1
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    I am just so frustrated! Why can't people, specially professionals, speak on the phone slowly and form each word completely so the person receiving the message can understand the words? Why do business use recordings to relay an important message?I know I'm hard of hearing. I do wear hearingaids. And I understand that a recording is saving the business so they won't have to pay a salary to a live person, but I can't understand when the words are jumbled together. Yesterday I received a call (actually a recording) from a doctor's office. After the recording I was given an option of repeating the recording which I had to do FIVE times before I was able to understand what they were speaking about. Now I have questions and will need to call that office today - sure hope I am able to speak with a real person!

  2. #2
    Super Member Janetlmt's Avatar
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    I agree totally with you. People have left messages on my answering machine and they spoke the numbers so fast that I have had to listen 5 times to get them. Now on my answering machine I have the following message..and I am speaking very slowly. It has cured anyone of speaking to fast..and if they do speak to fast...guess what..I don't return their call.
    You have reached the Thomas's. We are not able to take your call at the moment. To leave a message please speak slowly, and repeat all numbers clearly. Thank you.

  3. #3
    Power Poster sueisallaboutquilts's Avatar
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    Yes, it's very frustrating, whether you hear well or not.
    It seems rare to talk to a human anymore.
    I sometimes have a terrible time with accents. When I keep asking them to repeat some people get mad. I don't mean to anger them but I can't help it if I don't understand!
    My Mom has an awful time with her hearing and I can understand her frustration :(
    I get messages on my phone that take repeated listening to understand. You are not alone!

  4. #4
    Power Poster sueisallaboutquilts's Avatar
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    Quote Originally Posted by Janetlmt
    I agree totally with you. People have left messages on my answering machine and they spoke the numbers so fast that I have had to listen 5 times to get them. Now on my answering machine I have the following message..and I am speaking very slowly. It has cured anyone of speaking to fast..and if they do speak to fast...guess what..I don't return their call.
    You have reached the Thomas's. We are not able to take your call at the moment. To leave a message please speak slowly, and repeat all numbers clearly. Thank you.
    Very good idea!! :D I'm going to do the same. Thanks!!

  5. #5
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    That's a wonderful idea. I believe I will go and change the message on my answering machine to "Please speak slowly, if I can't understand your message, I can't return your call" Or do you think that sounds rude?

  6. #6
    Super Member Janetlmt's Avatar
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    I don't think it is rude at all. You go girl..

  7. #7
    Super Member JudyG's Avatar
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    I'm with you gals on this one. I wear hearing aids also and have a horrible time listening to messages. You get really tired of having to listen to same message over and over to pick up a few words at a time.

  8. #8
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    I also have trouble understanding numbers and letters.

    I do remember to speak slowly and distinctly when I leave a phone number.

    My daughter always leaves her contact number twice when she leaves a message.

  9. #9
    Super Member quiltsRfun's Avatar
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    Quote Originally Posted by bearisgray
    My daughter always leaves her contact number twice when she leaves a message.
    Me too. I try to leave my name and number at the beginning of the message and again at the end.

  10. #10
    Google Goddess craftybear's Avatar
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    I understand, I have these phone calls also, hard to understand them

  11. #11
    Google Goddess craftybear's Avatar
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    good idea

    Quote Originally Posted by Bobbielinks
    That's a wonderful idea. I believe I will go and change the message on my answering machine to "Please speak slowly, if I can't understand your message, I can't return your call" Or do you think that sounds rude?

  12. #12
    Power Poster MadQuilter's Avatar
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    ...and then there are the dreaded accents. A customer called in at work and the customer service gal wrote down the city as Button Rough (Should have been Baton Rouge). I had a caller ask for Mar-tenahGra-haam. I answered "sorry you have the wrong number" and only later realized that's what my name sounds like in an Indian accent.

  13. #13
    pookie ookie's Avatar
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    Quote Originally Posted by quiltsRfun
    Quote Originally Posted by bearisgray
    My daughter always leaves her contact number twice when she leaves a message.
    Me too. I try to leave my name and number at the beginning of the message and again at the end.
    That is the old school phone etiquette. Name, number, purpose, name and number again.

    I rarely receive intelligible msgs nowadays. Recorded or otherwise. Many companies just hang up. Even when it's urgent business. And, then I have difficulty finding out about this urgent business because their caller ID is completely unrelated to their business. One of my banks has this problem. What the heck?

  14. #14
    Super Member Olivia's Grammy's Avatar
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    DH has hearing problems too. The recordings are hard for him to understand.

  15. #15
    Power Poster CarrieAnne's Avatar
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    Oh, and those recordings that just give you more numbers to push, so youre on the phone forever!

  16. #16
    Super Member Minda's Avatar
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    We have rental apartments, and it's amazing how many young people call and speak so fast and illegibly that we can't return their calls, unless the number shows on caller ID. It's very frustrating.

  17. #17
    Moderator littlehud's Avatar
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    If it's a recorded message I just delete it. If they want to talk to me call me in person.

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