Keepsake Quilting
#1
Junior Member
Thread Starter
Join Date: Nov 2011
Posts: 185
Keepsake Quilting
I just have to say what terrific customer service I received from Keepsake Quilting. I joined a BOM and miss cut two fabrics. They replaced these at no cost which I thought was outstanding. I didn't even need to send them postage. You just don't receive that kind of service every day. I was fully expecting to pay for my mistakes. Great company!
#5
Power Poster
Join Date: Nov 2009
Location: Mableton, GA
Posts: 11,321
That is good to know. I just joined BOM at the local quilt shop (we are new here) and miscut the first block. They gave me the replacement fabric. Good customer service will keep me coming back, and will consider Keepsake Quilting too.
#10
Junior Member
Join Date: Jul 2013
Location: North Carolina
Posts: 106
Stitchin' Heaven in Texas did that for me once too. Keepsake Quilting, Stitchin' Heaven and Connecting Threads all have exceptional-above and beyond-customer service and are my very favorites. Any issues are quickly resolved and fortunately there are rarely issues!
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conblond2005
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12-04-2008 12:51 PM